The ultimate problem of freedom is the problem of the cheerful robot, and it arises in this form today because today it has become evident to us that all men do not naturally want to be free; that all men are not willing or not able, as the case may be, to exert themselves to acquire the reason that freedom requires.
Under what conditions do men come to want to be free and capable of acting freely? Under what conditions are they willing and able to bear the burdens freedom does impose and to see these less as burdens than as gladly undertaken self-transformations? And on the negative side: Can men be made to want to become cheerful robots?
In our time, must we not face the possibility that the human mind as a social fact might be deteriorating in quality and cultural level, and yet many would not notice it because of the overwhelming accumulation of technological gadgets? Is not that one meaning of rationality without reason? Of human alienation? Of the absence of any free role of reason in human affairs? The accumulation of gadgets hides these meanings. Those who use these devices do not understand them, those who invent them do not understand much else. That is why we may not, without great ambiguity, use technological abundance as the index of human quality and cultural progress.
To formulate any problem requires that we state the values involved and the threat to those values. For it is the felt threat to cherished values--such as those of freedom and reason--that is the necessary moral substance of all significant problems of social inquiry, and as well of all public issues and private troubles.
The values involved in the cultural problem of individuality are conveniently embodied in all that is suggested by the ideal of The Renaissance Man. The threat to that ideal is the ascendancy among us of The Cheerful Robot [C. Wright Mills, 1959, The Sociological Imagination, p. 175].